General Questions

For a multiple floor home is it better to get a unit for each floor and if so why is it better?
Multiple small units will cover the entire home more adequately than a single large unit no matter how many floors the home has. Adequate airflow is very im...
Mon, 16 Jan, 2017 at 4:47 PM
Should I place a unit in my basement or will my unit upstairs cover my basement too?
Your basement will need to have its own unit. Contaminants and odors which are emitted from the basement will have a tendency to rise upwards, so a unit in ...
Mon, 16 Jan, 2017 at 4:48 PM
Why do the mobile units use a filter when your other units do not require them. How often do you need to replace or wash the filter?
The filters capture larger particles, such as dust, that is more prevalent in cars and other vehicles. You need to check the filter annually and clean it as...
Tue, 10 Jan, 2017 at 11:29 AM
Is the mercury in the UV lamp emitted into the air?
No, the lamps contain very little mercury and it remains inside the lamp. UV lamps should be disposed of properly. Find proper disposal centers in your area ...
Mon, 16 Jan, 2017 at 4:48 PM
Are nano particles emitted into the air?
No, nano particles are not emitted into the air. The proprietary catalyst contains nano particles and that catalyst is bonded to the AHPCO Cell surface. 
Mon, 16 Jan, 2017 at 4:48 PM
How much mercury is in the UV lamp?
Less than 5 mg per lamp.
Tue, 10 Jan, 2017 at 11:37 AM
What are the differences in the colored spots on the air test and what do they mean?
The gel contains a chemical that will stain what is growing in the test dish. For example: bacteria will be stained red, fuzzy spots indicate a type of mold...
Mon, 16 Jan, 2017 at 4:49 PM
Will my unit work properly with my windows open?
The unit will work with a window open. In fact if you open a window on the opposite side of the house from the unit it will help pull the ions through the h...
Tue, 10 Jan, 2017 at 11:42 AM
Why is there only a one year warranty on the mobile instead of a 3 year warranty like your other units?
The Mobile unit is designed to be “on the go” in cars, boats, RVs, hotel rooms etc. making it more susceptible to abuse. Therefore, in order to keep the uni...
Tue, 10 Jan, 2017 at 11:44 AM
Why do the mobile units have 3 fan speeds and 3 ion settings and the other units do not?
They were designed this way because they are used in smaller areas like a car and you may not require the full force of the unit in smaller vehicles. You sho...
Mon, 16 Jan, 2017 at 4:50 PM